Returns Management

Pace Global Logistics provides a robust returns management program for you reverse logistics and processing needs.

why

is it needed ?

  • Returns Management and Returns Consolidation has become a necessity with the increase in marketplace platforms. Whether you sell on Amazon.com, WalMart Marketplace, Jet.com or through your website, the need for a robust returns management program is a must.
  • Reverse Logistics or returns processing are as important to your customer experience as is the initial sale. If your customers become frustrated by returns process that is complicated their frustration will at the very least lead to a loss of future sales. The potential for even more fallout can occur through social media posts that discourage others from purchasing from your site.

What

We Do

  • Pace Global Logistics receives your returns, inspects, categorizes and reports on the status of each. You are then able to provide direction as to whether the items will be made available for sale, quarantined, disposed of and/or returned to manufacturer.
  • Of course, if you have other return treatment needs, we are capable of meeting those as well.Deploying our robust reverse logistics solution can alleviate the hassle and negative feedback.

Why

choose us

1
RETURN DESTINATION
Have your clients send their returns directly to our center.
2
REPORTING
Upon receipt of the return – you will receive an email notification along with product disposition.
3
SORTING AND CONSOLIDATION
Returns can be sorted and consolidated based upon agreed upon instructions.
4
RESALE ITEMS
Items can be made available to sell on your platform with Pace Global Logistics handling order fulfillment.
5
RETURN TO MANUFACTURER
Items can be consolidated for a manufacturer return.
6
LIQUIDATION
Items can be consolidated for a liquidator.
7
DISPOSAL
Items can be consolidated for disposal.
8
LABELING
Pace Global Logistics can prepare any resalable merchandise by re-boxing or re-labeling products.
9
SHIPPING
Pace Global Logistics can coordinate with any number of carriers to send your inventory to any place in the world.
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